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Unified Communication and Collaboration Technologies Market

Unified Communication and Collaboration: Technologies and Global Markets

  • Published Date : 31 Dec 2016
  • BCC Research
  • Category : ICT Media
  • Pages : 209

Report Scope:

This report analyzes unified communication and collaboration technologies and their markets. To understand how the UC&C market will grow and the trends impacting its adoption, this report will analyze the technologies and markets that are evolving.

An overview of the UC&C industry precedes later chapters that review the main UC&C categories, discuss top provider market share, new technologies, and the regional markets for UC&C. Five–year forecasts follow, segmented by UC&C categories, as well as new deployment trends that will shape future markets.

Succeeding chapters discuss new developments in technologies, and their advantages to the UC&C industry. Regulatory and security issues will also be discussed as they affect UC&C adoption in the high-risk information industries of healthcare, finance and government.

The appendix contains an overview of recent patent grants.

The data provided for revenues is based on the calendar year beginning January 1st and ending December 31st of that year. For companies that report their financial results for different reporting periods, BCC Research has analyzed the data using a calendar year time frame as opposed to region-specific fiscal year. This is to maintain a common base period of data reporting and facilitate our understanding and comparison of revenues and market size estimation.

The revenues reported for each of the market players include revenue from UC&C solutions (on premise–based or hosted) including all hardware, software and services directly linked to the implementation of the solution as well as the recurring revenues from service agreements and maintenance support. It does not include professional services provided to evaluate client systems or costs related to consultation services for UC&C provisioning or training of personnel.

Report Includes:

- An overview of the global markets and related technologies for unified communication and collaboration.
- Analyses of global market trends, with data from 2014, 2015, and projections of compound annual growth rates (CAGRs) through 2020.
- A look at market sizes, revenue forecasts, value chain analysis, market & product trends, and the competitive landscape.
- Breakdowns of the market and analyses presented by type, by technology, and by geography.
- Discussion covering current and future trends and analysis on a basis of various competitive technologies.
- Evaluation of the market's dynamics, specifically growth drivers, restraints, and opportunities.
- Profiles of major players in the industry.	
Table of Contents
Chapter 1 Introduction
STUDY GOALS AND OBJECTIVES
REASONS FOR DOING THE STUDY
SCOPE OF REPORT
INTENDED AUDIENCE
INFORMATION SOURCES
ANALYST'S CREDENTIALS 
RELATED BCC RESEARCH REPORTS 
BCC RESEARCH WEBSITE
DISCLAIMER
Chapter 2 SUMMARY
Chapter 3 OVERVIEW
HISTORY OF UC&C SOLUTIONS
CHANGING FACE OF UC&C
COLLABORATIVE SOLUTIONS GAINING IN ADOPTION
UCAAS, THE NEXT GROWTH FRONTIER
MOBILITY DRIVING GROWTH OF UC&C 
TECHNOLOGY TRENDS 
UC&C MARKET CHARACTERISTICS
LOW AWARENESS OF UC&C TECHNOLOGY AMONG IT MANAGERS 
FRAGMENTED MARKET 
CLOUD/HOSTED MODEL IS GAINING POPULARITY 
CONCERNS OVER DATA SECURITY AND PRIVACY STILL A KEY ISSUE 
GOVERNMENT REGULATIONS AND POLICY
GOVERNMENT REGULATIONS FOR CLOUD-BASED TELECOMMUNICATION PROVIDERS IN THE U.S.
UC&C AND HEALTHCARE INDUSTRY REGULATIONS
REGULATIONS IN THE BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI) AND GOVERNMENT SECTORS
Chapter 4 UC&C MARKETS 
MARKET BY BUSINESS SEGMENTS
BY BUSINESS SIZE
BY REGION
BY IT SEGMENT: HARDWARE, SOFTWARE AND SERVICES
Chapter 5 UC&C VOICE TELEPHONY 
EVOLUTION OF VOICE SOLUTIONS
MARKET FOR UC&C VOICE TELEPHONY
REGIONAL ANALYSIS OF UC&C VOICE TELEPHONY MARKET
AMERICAS REGION
EUROPE, MIDDLE EAST, AND AFRICA (EMEA) REGION
ASIA-PACIFIC REGION
MARKET ANALYSIS BY DEPLOYMENT TYPE 
ON-PREMISE UC&C VOICE TELEPHONY
MANAGED UC&C VOICE TELEPHONY 
HOSTED/CLOUD-BASED UC&C VOICE TELEPHONY 
Chapter 6 UC&C CONFERENCING 
ANALYSIS OF THE GLOBAL UC&C CONFERENCING MARKET
REGIONAL ANALYSIS OF THE UC&C CONFERENCING MARKET
AMERICAS REGION
EUROPE, MIDDLE EAST AND AFRICA REGION (EMEA)
ASIA-PACIFIC REGION
SEGMENT ANALYSIS: UC&C WEB CONFERENCING MARKET
UC&C WEB CONFERENCING SOLUTIONS AND VENDORS
REGIONAL ANALYSIS OF UC&C WEB CONFERENCING MARKET
HOSTED WEB CONFERENCING MARKET
SEGMENT ANALYSIS: THE UC&C VIDEOCONFERENCING MARKET
TRENDS IN UC&C VIDEOCONFERENCING TECHNOLOGIES
WEBRTC
VIDEOCONFERENCING AND MOBILITY
MARKET ANALYSIS
MARKET ANALYSIS OF UC&C VIDEOCONFERENCING SOLUTION VENDORS
KEY ACQUISITIONS IN THE UC&C VIDEOCONFERENCING MARKET
REGIONAL ANALYSIS OF UC&C VIDEOCONFERENCING MARKET
HOSTED UC&C VIDEOCONFERENCING MARKET
SEGMENT ANALYSIS: UC&C AUDIO CONFERENCING MARKET
MARKET ANALYSIS OF THE GLOBAL UC&C AUDIO CONFERENCING MARKET
REGIONAL ANALYSIS OF UC&C AUDIO CONFERENCING MARKET
HOSTED UC&C AUDIO CONFERENCING MARKET
Chapter 7 UC COLLABORATIVE APPLICATIONS
MARKET ANALYSIS OF UC COLLABORATIVE APPLICATIONS BY SUBSEGMENT
UNIFIED MESSAGING
IM AND PRESENCE
COLLABORATION TOOLS AND SOCIAL NETWORKING APPLICATIONS
MOBILITY APPS 
MARKET ANALYSIS FOR UC COLLABORATIVE APPLICATIONS
MARKET ANALYSIS FOR ENTERPRISE MESSAGING PLATFORMS
HOSTED UC COLLABORATIVE APPLICATIONS MARKET
Chapter 8 CONTACT CENTER 
MARKET ANALYSIS FOR UC&C CONTACT CENTER SOLUTIONS
UC&C CONTACT CENTER VENDORS AND THEIR OFFERINGS 
REGIONAL UC&C CONTACT CENTER MARKETS
HOSTED UC&C CONTACT CENTER MARKET
Chapter 9 REGIONAL UC&C MARKETS 
AMERICAS REGION
VOICE TELEPHONY
CONFERENCING SOLUTIONS
EUROPE, MIDDLE EAST AND AFRICA (EMEA) REGION 
VOICE TELEPHONY
CONFERENCING MARKET 
HOSTED UC&C MARKET IN THE EMEA REGION
ASIA-PACIFIC REGION
DRIVERS AND CHALLENGES
ASIA-PACIFIC BUSINESS CHARACTERISTICS AND UC&C ADOPTION
VOICE TELEPHONY 
CONFERENCING 
HOSTED UC&C MARKET IN ASIA-PACIFIC
Chapter 10 APPLICATION OF UC&C BY ENTERPRISE SIZE
ANALYSIS OF UC&C MARKET BY SIZE OF BUSINESS
U.S. SMALL-MEDIUM BUSINESS SECTOR FOR UC&C SOLUTIONS
Chapter 11 UC&C BY INDUSTRY SECTORS
APPLICATION OF UC&C SOLUTIONS BY INDUSTRY SEGMENT
HEALTHCARE INDUSTRY
FINANCIAL SERVICES INDUSTRY
MANUFACTURING INDUSTRY
FINANCE/STOCK TRADING
HOSPITALITY INDUSTRY
PUBLIC SECTOR (GOVERNMENT)
EDUCATION SECTOR 
ANALYSIS OF GLOBAL UC&C MARKET BY INDUSTRY SECTOR
REGIONAL MARKET ANALYSIS FOR UC&C SOLUTIONS BY INDUSTRY SECTOR
AMERICAS REGION 
EMEA REGION 
ASIA-PACIFIC
Chapter 12 MARKET FOR UC&C BY TYPE OF DEPLOYMENT: ON-PREMISE OR CLOUD/HOSTED
TYPES OF UC&C DEPLOYMENT
ON-PREMISE UC&C DEPLOYMENT
HOSTED/CLOUD-BASED DEPLOYMENTS
HYBRID DEPLOYMENT
MARKET ANALYSIS FOR ON-PREMISE OR HOSTED UC&C DEPLOYMENT 
REGIONAL DEPLOYMENT TRENDS FOR UC&C SOLUTIONS
Chapter 13 MARKET ANALYSIS FOR HOSTED/CLOUD-BASED UCAAS SOLUTIONS 
TYPES OF CLOUD-BASED DEPLOYMENT
PUBLIC CLOUD UCAAS
PRIVATE CLOUD UCAAS
HYBRID CLOUD UCAAS
ADVANTAGES/DISADVANTAGES OF A CLOUD-BASED SOLUTION
ADVANTAGES
DISADVANTAGES 
MARKET OVERVIEW OF HOSTED UC&C SOLUTIONS
HOSTED VOICE TELEPHONY
HOSTED WEB CONFERENCING
HOSTED UC COLLABORATIVE APPLICATIONS
ANALYSIS OF MARKET PLAYERS IN THE UCAAS SEGMENT
ANALYSIS OF CLOUD/HOSTED OFFERINGS OF TOP UCAAS VENDORS
ANALYSIS OF STAND-ALONE UCAAS VENDORS
BUSINESS SUITE FOR UCAAS
ADDITIONAL UCAAS PROVIDERS
PUBLIC AND PRIVATE BUSINESS SUITE UCAAS
REGIONAL ANALYSIS OF UCAAS MARKETS
Chapter 14 EMERGING TECHNOLOGY TRENDS IN UC&C
TEAM COLLABORATION APPLICATIONS 
WEBRTC
OTT APPLICATIONS
MOBILITY APPLICATIONS
IT AND MOBILITY TRENDS BY BUSINESS SIZE
MOBILITY TRENDS IN THE U.S.
VIRTUALIZATION
FEDERATION
NEW STANDARDS FOR UC&C SOLUTIONS
VOICE TELEPHONY SEGMENT
UC COLLABORATIVE APPLICATIONS STANDARDS
VIDEO AND AUDIO CONFERENCING STANDARDS
WEBRTC FOR VIDEOCONFERENCING
CONTACT CENTER SOLUTION STANDARDS
UC&C FORUMS FOR STANDARDS DEVELOPMENT
Chapter 15 INDUSTRY STRUCTURE AND COMPETITIVE ANALYSIS
UC&C MARKET STRUCTURE
MARKET DRIVERS AND CHALLENGES
COMPETITIVE FACTORS 
COMPETING ON THE VOICE TELEPHONY OR COLLABORATIVE APPS FRONT
STRATEGIC INVESTMENTS BY VENDORS 
TECHNOLOGY AS A COMPETITIVE ADVANTAGE
CLOUD-HOSTED UCAAS CAPABILITY 
MOBILITY APPLICATIONS BECOME INTEGRAL TO UCC SOLUTIONS
MARKET ANALYSIS
MARKET SHARE OF UC&C SOLUTION PROVIDERS
UC&C MARKET LEADERS
CISCO
MICROSOFT CORP.
AVAYA
INTERCALL
IBM
MITEL
SHORETEL
ACQUISITIONS AND PARTNERSHIPS
PRICING TRENDS FOR UC&C SOLUTIONS
PURCHASING INFLUENCES FOR UC&C SOLUTIONS
Chapter 16 COMPANY PROFILES
8X8 INC.
ALCATEL-LUCENT ENTERPRISE
AT&T
AVAYA
BLUE JEANS NETWORKS
BT GLOBAL SERVICES
CISCO SYSTEMS INC.
CITRIX SYSTEMS INC.
HEWLETT PACKARD (HP)
HUAWEI TECHNOLOGIES CO. LTD.
IBM
INTERACTIVE INTELLIGENCE
INTERCALL
LIFESIZE
MICROSOFT 
MITEL NETWORKS
NEC
NTT COMMUNICATIONS
ORANGE BUSINESS SERVICES
PANTERRA NETWORKS
POLYCOM INC.
RINGCENTRAL INC.
SHORETEL INC.
TELSTRA CORP. LTD.
TELEFONICA
UNIFY INC.
VERIZON COMMUNICATIONS 
WEST CORP.
Chapter 17 APPENDIX

	List Of Tables
Summary Table : GLOBAL UC&C MARKET BY DEPLOYMENT TYPE, THROUGH 2020
Table 1 : GLOBAL UC&C MARKET BY SOLUTION SEGMENT, THROUGH 2020
Table 2 : GLOBAL UC&C MARKET BY BUSINESS SIZE, 2014
Table 3 : GLOBAL UC&C MARKET BY REGION AND SOLUTION SEGMENT, 2014
Table 4 : GLOBAL UC&C MARKET BY INFORMATION TECHNOLOGY SEGMENT, THROUGH 2020
Table 5 : GLOBAL TDM AND IP PBX SYSTEM SHIPMENTS MARKET SHARE BY REGION, 2014 AND 2015
Table 6 : GLOBAL TDM AND IP PBX UC&C MARKET BY VOICE TELEPHONY, THROUGH 2020
Table 7 : GLOBAL UC&C VOICE TELEPHONY MARKET BY TOP VENDORS, 2014
Table 8 : GLOBAL UC&C VOICE TELEPHONY MARKET BY REGION, 2014
Table 9 : GLOBAL UC&C VOICE TELEPHONY SOLUTIONS MARKET SHARE BY DEPLOYMENT TYPE, THROUGH 2020
Table 10 : GLOBAL HOSTED/CLOUD UC&C VOICE TELEPHONY MARKET BY REGION, 2014
Table 11 : GLOBAL UC&C CONFERENCING MARKET BY SEGMENT, THROUGH 2020
Table 12 : GLOBAL UC&C CONFERENCING MARKET BY VENDOR, 2014
Table 13 : GLOBAL UC&C CONFERENCING MARKET BY SEGMENT AND REGION, 2014
Table 14 : GLOBAL UC&C WEB CONFERENCING MARKET, THROUGH 2020
Table 15 : GLOBAL UC&C WEB CONFERENCING MARKET BY VENDOR, 2014
Table 16 : GLOBAL UC&C WEB CONFERENCING MARKET BY REGION, 2014
Table 17 : GLOBAL UC&C WEB CONFERENCING MARKET BY DEPLOYMENT TYPE, THROUGH 2020
Table 18 : GLOBAL UC&C VIDEOCONFERENCING MARKET, THROUGH 2020
Table 19 : GLOBAL UC&C VIDEOCONFERENCING MARKET BY VENDOR, 2014
Table 20 : GLOBAL UC&C VIDEOCONFERENCING MARKET BY REGION, 2014
Table 21 : GLOBAL UC&C VIDEOCONFERENCING MARKET BY DEPLOYMENT TYPE, THROUGH 2020
Table 22 : PRODUCT FEATURES OF POPULAR HOSTED VIDEOCONFERENCING SOLUTIONS
Table 23 : GLOBAL UC&C AUDIO CONFERENCING MARKET, THROUGH 2020
Table 24 : GLOBAL AUDIO CONFERENCING MARKET BY VENDOR, 2014
Table 25 : GLOBAL UC&C AUDIO CONFERENCING MARKET BY REGION, 2014
Table 26 : GLOBAL UC COLLABORATIVE APPLICATIONS MARKET, THROUGH 2020
Table 27 : GLOBAL UC COLLABORATIVE APPLICATIONS MARKET BY SEGMENT, 2014
Table 28 : KEY FEATURES OF TOP UC&C SOLUTIONS WITH UNIFIED MESSAGING FEATURES BY VENDOR
Table 29 : KEY FEATURES OF TOP UC&C SOLUTIONS WITH IM/PRESENCE FUNCTIONALITY BY VENDOR
Table 30 : GLOBAL MOBILITY APPS MARKET, THROUGH 2020
Table 31 : KEY FEATURES OF TOP UC&C SOLUTIONS WITH MOBILITY FEATURES BY VENDOR
Table 32 : GLOBAL UC COLLABORATIVE APPLICATIONS MARKET BY VENDOR, 2014
Table 33 : GLOBAL ON-PREMISE AND HOSTED UC COLLABORATIVE APPLICATIONS MARKET BY REGION, 2014
Table 34 : GLOBAL UC&C CONTACT CENTER MARKET, THROUGH 2020
Table 35 : GLOBAL UC&C CONTACT CENTER MARKET BY VENDOR, 2014
Table 36 : GLOBAL UC&C CONTACT CENTER MARKET BY REGION, 2014
Table 37 : GLOBAL HOSTED/CLOUD-BASED UC&C CONTACT CENTER MARKET BY REGION, 2014
Table 38 : GLOBAL UC&C MARKET BY REGION AND SOLUTIONS, 2014
Table 39 : AMERICAS UC&C MARKET BY SOLUTION TYPE, THROUGH 2020
Table 40 : EMEA UC&C MARKET BY SOLUTION TYPE, THROUGH 2020
Table 41 : EMEA UC&C MARKET BY DEPLOYMENT TYPE AND SUBREGION, 2014
Table 42 : ASIA-PACIFIC UC&C MARKET BY SOLUTION TYPE, THROUGH 2020
Table 43 : ASIA-PACIFIC VENDORS OF UC&C SOLUTIONS, 2014
Table 44 : GLOBAL ENTERPRISE UC&C MARKET BY SIZE OF BUSINESS AND SOLUTION TYPE, 2014
Table 45 : GLOBAL UC&C MARKET SHARE BY DEPLOYMENT TYPE FOR MEDIUM AND LARGE ENTERPRISES, 2014
Table 46 : UC&C SOLUTIONS FOR THE HEALTHCARE INDUSTRY
Table 47 : UC&C SOLUTIONS FOR THE HOSPITALITY INDUSTRY
Table 48 : UC&C SOLUTIONS FOR THE EDUCATION SECTOR
Table 49 : GLOBAL UC&C MARKET REVENUE BY INDUSTRY SECTOR, 2014
Table 50 : AMERICAS UC&C MARKET BY INDUSTRY SECTOR, 2014
Table 51 : EMEA UC&C MARKET BY INDUSTRY SECTOR, 2014
Table 52 : ASIA-PACIFIC UC&C MARKET BY INDUSTRY SECTOR, 2014
Table 53 : GLOBAL UC&C MARKET BY DEPLOYMENT TYPE, THROUGH 2020
Table 54 : GLOBAL UC&C MARKET BY DEPLOYMENT TYPE AND REGION, 2014
Table 55 : GLOBAL UCAAS MARKET BY SOLUTION TYPE, THROUGH 2020
Table 56 : GLOBAL UCAAS MARKET BY SERVICE PROVIDER, 2014
Table 57 : GLOBAL BUSINESS SUITE MARKET BY UCAAS VENDOR, 2014
Table 58 : SUBSCRIBERS TO BUSINESS SUITE UCAAS CLOUD SEATS, DECEMBER 2014
Table 59 : BUSINESS SUITE UCAAS CLOUD SEATS BY MODEL TYPE, 2014
Table 60 : GLOBAL UCAAS SOLUTIONS MARKET BY REGION, THROUGH 2020
Table 61 : FEATURES OF KEY WEBRTC APPLICATIONS IN THE UC&C MARKET
Table 62 : NEW STANDARDS FOR UC&C SOLUTIONS BY TECHNOLOGY
Table 63 : GLOBAL UC&C SOLUTIONS MARKET BY PROVIDER, 2014
Table 64 : ANALYSIS OF KEY ACQUISITIONS IN THE UC&C MARKET, 2003-2015
Table 65 : SUMMARY OF KEY PATENTS IN THE UC&C MARKET List Of Figures
Summary Table : GLOBAL UC&C MARKET BY DEPLOYMENT TYPE, THROUGH 2020
Table 1 : GLOBAL UC&C MARKET BY SOLUTION SEGMENT, THROUGH 2020
Table 2 : GLOBAL UC&C MARKET BY BUSINESS SIZE, 2014
Table 3 : GLOBAL UC&C MARKET BY REGION AND SOLUTION SEGMENT, 2014
Table 4 : GLOBAL UC&C MARKET BY INFORMATION TECHNOLOGY SEGMENT, THROUGH 2020
Table 5 : GLOBAL TDM AND IP PBX SYSTEM SHIPMENTS MARKET SHARE BY REGION, 2014 AND 2015
Table 6 : GLOBAL TDM AND IP PBX UC&C MARKET BY VOICE TELEPHONY, THROUGH 2020
Table 7 : GLOBAL UC&C VOICE TELEPHONY MARKET BY TOP VENDORS, 2014
Table 8 : GLOBAL UC&C VOICE TELEPHONY MARKET BY REGION, 2014
Table 9 : GLOBAL UC&C VOICE TELEPHONY SOLUTIONS MARKET SHARE BY DEPLOYMENT TYPE, THROUGH 2020
Table 10 : GLOBAL HOSTED/CLOUD UC&C VOICE TELEPHONY MARKET BY REGION, 2014
Table 11 : GLOBAL UC&C CONFERENCING MARKET BY SEGMENT, THROUGH 2020
Table 12 : GLOBAL UC&C CONFERENCING MARKET BY VENDOR, 2014
Table 13 : GLOBAL UC&C CONFERENCING MARKET BY SEGMENT AND REGION, 2014
Table 14 : GLOBAL UC&C WEB CONFERENCING MARKET, THROUGH 2020
Table 15 : GLOBAL UC&C WEB CONFERENCING MARKET BY VENDOR, 2014
Table 16 : GLOBAL UC&C WEB CONFERENCING MARKET BY REGION, 2014
Table 17 : GLOBAL UC&C WEB CONFERENCING MARKET BY DEPLOYMENT TYPE, THROUGH 2020
Table 18 : GLOBAL UC&C VIDEOCONFERENCING MARKET, THROUGH 2020
Table 19 : GLOBAL UC&C VIDEOCONFERENCING MARKET BY VENDOR, 2014
Table 20 : GLOBAL UC&C VIDEOCONFERENCING MARKET BY REGION, 2014
Table 21 : GLOBAL UC&C VIDEOCONFERENCING MARKET BY DEPLOYMENT TYPE, THROUGH 2020
Table 22 : PRODUCT FEATURES OF POPULAR HOSTED VIDEOCONFERENCING SOLUTIONS
Table 23 : GLOBAL UC&C AUDIO CONFERENCING MARKET, THROUGH 2020
Table 24 : GLOBAL AUDIO CONFERENCING MARKET BY VENDOR, 2014
Table 25 : GLOBAL UC&C AUDIO CONFERENCING MARKET BY REGION, 2014
Table 26 : GLOBAL UC COLLABORATIVE APPLICATIONS MARKET, THROUGH 2020
Table 27 : GLOBAL UC COLLABORATIVE APPLICATIONS MARKET BY SEGMENT, 2014
Table 28 : KEY FEATURES OF TOP UC&C SOLUTIONS WITH UNIFIED MESSAGING FEATURES BY VENDOR
Table 29 : KEY FEATURES OF TOP UC&C SOLUTIONS WITH IM/PRESENCE FUNCTIONALITY BY VENDOR
Table 30 : GLOBAL MOBILITY APPS MARKET, THROUGH 2020
Table 31 : KEY FEATURES OF TOP UC&C SOLUTIONS WITH MOBILITY FEATURES BY VENDOR
Table 32 : GLOBAL UC COLLABORATIVE APPLICATIONS MARKET BY VENDOR, 2014
Table 33 : GLOBAL ON-PREMISE AND HOSTED UC COLLABORATIVE APPLICATIONS MARKET BY REGION, 2014
Table 34 : GLOBAL UC&C CONTACT CENTER MARKET, THROUGH 2020
Table 35 : GLOBAL UC&C CONTACT CENTER MARKET BY VENDOR, 2014
Table 36 : GLOBAL UC&C CONTACT CENTER MARKET BY REGION, 2014
Table 37 : GLOBAL HOSTED/CLOUD-BASED UC&C CONTACT CENTER MARKET BY REGION, 2014
Table 38 : GLOBAL UC&C MARKET BY REGION AND SOLUTIONS, 2014
Table 39 : AMERICAS UC&C MARKET BY SOLUTION TYPE, THROUGH 2020
Table 40 : EMEA UC&C MARKET BY SOLUTION TYPE, THROUGH 2020
Table 41 : EMEA UC&C MARKET BY DEPLOYMENT TYPE AND SUBREGION, 2014
Table 42 : ASIA-PACIFIC UC&C MARKET BY SOLUTION TYPE, THROUGH 2020
Table 43 : ASIA-PACIFIC VENDORS OF UC&C SOLUTIONS, 2014
Table 44 : GLOBAL ENTERPRISE UC&C MARKET BY SIZE OF BUSINESS AND SOLUTION TYPE, 2014
Table 45 : GLOBAL UC&C MARKET SHARE BY DEPLOYMENT TYPE FOR MEDIUM AND LARGE ENTERPRISES, 2014
Table 46 : UC&C SOLUTIONS FOR THE HEALTHCARE INDUSTRY
Table 47 : UC&C SOLUTIONS FOR THE HOSPITALITY INDUSTRY
Table 48 : UC&C SOLUTIONS FOR THE EDUCATION SECTOR
Table 49 : GLOBAL UC&C MARKET REVENUE BY INDUSTRY SECTOR, 2014
Table 50 : AMERICAS UC&C MARKET BY INDUSTRY SECTOR, 2014
Table 51 : EMEA UC&C MARKET BY INDUSTRY SECTOR, 2014
Table 52 : ASIA-PACIFIC UC&C MARKET BY INDUSTRY SECTOR, 2014
Table 53 : GLOBAL UC&C MARKET BY DEPLOYMENT TYPE, THROUGH 2020
Table 54 : GLOBAL UC&C MARKET BY DEPLOYMENT TYPE AND REGION, 2014
Table 55 : GLOBAL UCAAS MARKET BY SOLUTION TYPE, THROUGH 2020
Table 56 : GLOBAL UCAAS MARKET BY SERVICE PROVIDER, 2014
Table 57 : GLOBAL BUSINESS SUITE MARKET BY UCAAS VENDOR, 2014
Table 58 : SUBSCRIBERS TO BUSINESS SUITE UCAAS CLOUD SEATS, DECEMBER 2014
Table 59 : BUSINESS SUITE UCAAS CLOUD SEATS BY MODEL TYPE, 2014
Table 60 : GLOBAL UCAAS SOLUTIONS MARKET BY REGION, THROUGH 2020
Table 61 : FEATURES OF KEY WEBRTC APPLICATIONS IN THE UC&C MARKET
Table 62 : NEW STANDARDS FOR UC&C SOLUTIONS BY TECHNOLOGY
Table 63 : GLOBAL UC&C SOLUTIONS MARKET BY PROVIDER, 2014
Table 64 : ANALYSIS OF KEY ACQUISITIONS IN THE UC&C MARKET, 2003-2015
Table 65 : SUMMARY OF KEY PATENTS IN THE UC&C MARKET

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